Blog, page 2

What are Influencing Skills?

Rosalind Lang 7 Jan 2020

What are Influencing Skills?

What Are the Areas of Customer Service?

Rosalind Lang 7 Jan 2020

What Are Different Areas of Customer Service?

Benefits of customer service

Rosalind Lang 7 Jan 2020

What Are the Benefits of Customer Service?

Why is Creativity Important in the Workplace?

Rosalind Lang 3 Jan 2020

Why is Creativity Important in the Workplace?

SMART goals

Rosalind Lang 3 Jan 2020

What are the 5 SMART Goals?

problems at work

Rosalind Lang 3 Jan 2020

What are the Most Common Problems in the Workplace?

Example of a SMART Goal

Rosalind Lang 3 Jan 2020

What is a SMART Goal?

Rosalind Lang 3 Jan 2020

Examples of Creative Thinking?

What are the key elements of performance management?

Rosalind Lang 2 Jan 2020

What are the key elements of performance management?

Rosalind Lang 2 Jan 2020

How Do You Give Feedback Effectively?

What are Performance Management Strategies?

Rosalind Lang 2 Jan 2020

What are Performance Management Strategies?

influencing other people

Rosalind Lang 23 Dec 2019

Why are Influencing Skills Important?

what are the steps of decision making

Rosalind Lang 20 Dec 2019

What are decision making steps?

purpose of performance review

Rosalind Lang 20 Dec 2019

What’s the purpose of a performance review?

performance management

Rosalind Lang 20 Dec 2019

What is the impact of Communication on Performance?

manage challenging behaviour at work

Rosalind Lang 18 Dec 2019

How Do You Manage Challenging Behaviour in the Workplace?

behaviour management

Rosalind Lang 18 Dec 2019

What are Behaviour Management Strategies?

food safety training

Rosalind Lang 13 Dec 2019

Do I Need a Food Hygiene Certificate to Sell Food?

What issues would you consider when risk assessing moving and handling?

Rosalind Lang 12 Dec 2019

Issues to consider when risk assessing moving and handling?

HSE definition of lone worker

Rosalind Lang 12 Dec 2019

What is the HSE definition of a lone worker?