Communicating to Influence
Online Training for Employees

EIL Icon Rated 4.9 out of 5.

Persuade, negotiate, communicate and manage better with effective influencing skills.

Roles are changing, managers need to influence more and command less. While workers are specialists, with knowledge and ideas that need to be heard and customers want long term relationships based on integrity. 

 

This course covers

  • How to build rapport and trust
  • How to analyse how people prefer to think and communicate
  • Read other people’s body language and use your own to communicate clearly
  • Explore how to detect the way people think through their body language and the words they use
  • How to appeal to their way of thinking by choosing your words carefully
  • Be alert for false realities
  • Use questions that uncover the issues and challenge the status quo
  • Explore what trust is, the conditions for trust and how to build it
  • How to build rapport; analyse, understand and appeal to others’ values and worldview

 

 

The benefits of choosing Engage in Learning

  • engaging and interactive online training
  • personalise courses with our easy-to-use in-course editor
  • variable playback speed
  • choice of 100 languages
  • downloadable eBooks designed to boost knowledge retention and support implementation at work
  • learn using desktop, laptop, smartphone or tablet
  • accredited, five-star-rated courses
  • LMS or cloud-based training
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