Your approach to under achieving employees is key to helping them improve
Raising a performance issue with an employee may make you feel uncomfortable
Learn how to remain calm and professional when dealing with performance issue
An interactive and engaging online course on solving performance problems.
This course covers
- how to remain calm and professional when dealing with performance issues
- how to manage your relationship with staff when things go wrong
- identifying the triggers for adult/child/parent behaviour and guide towards adult-adult interactions
- adopting a systematic and positive problem solving approach to frame productive meetings
- managing denial and emotional responses effectively
- the consequences of no or low improvement
- the importance of regular monitoring in sustaining performance improvement
How it works
Being skilled in solving performance problems is a great way to manage your relationships on an adult basis when things get tough and to be able to deal with performance issues in a calm, consistent and systematic way. Learn to respond constructively to denial or emotional responses.
This online performance management training course in solving performance problems forms part of our Leadership & Management series and helps delegates maintain a healthy, problem-solving relationship and ensures the skills necessary to diagnose, plan review solutions and methods of putting this training into practice.
The benefits of choosing Engage in Learning
- engaging and interactive online training
- personalise courses with our easy-to-use in-course editor
- variable playback speed
- choice of 100 languages
- downloadable eBooks designed to boost knowledge retention and support implementation at work
- learn using desktop, laptop, smartphone or tablet
- accredited, five-star-rated courses
- LMS or cloud-based training
