20 search results for 'Learning Pathway'.

Decision Making Pathway

The decision making pathway contains a series of interactive and engaging online courses for employees to be completed together or individually. This pathway includes Thinking Creatively Solving Problems Decision Making Effective Delegation How it works Decision Making will help you to develop useful and consistent criteria for your evaluation process. You will see how to…

Working From Home Pathway

The working from home pathway contains a series of interactive and engaging online courses for employees. This pathway includes Managing Remote Teams (NEW!) Lone Working for Employees Lone Working for Managers Infection Control Display Screen Equipment (DSE) Positive Mental Health Awareness (PMHA) for Employees Positive Mental Health Awareness (PMHA) for Managers Information Security GDPR Essentials…

Acquired by Kallidus, Delivering Personalised Learning Experiences

Chris Horseman and Rob Caul

Gloucester, UK, 2 March 2020: Industry leading learning and talent management provider, Kallidus, today announced the acquisition of Engage in Learning, the Gloucester-based eLearning specialist known for its effective and engaging courses for compliance, health and safety and soft skills development. The acquisition is part of Kallidus’ strategy to provide customers with a full range…

Presentation Skills Pathway

An interactive and engaging series of online courses in this improving presentation pathway. This pathway includes Making Presentations Powerful Planning a Powerful Presentation Using Words and Voice Effectively Powerful Message and Structure Stage Presence Handling Questions Rehearsing Presentations Bringing Presentations Alive How it works This suite of 8 courses will equip you with enviable tools…

Meetings Pathway

The meetings pathway contains a series of interactive and engaging online courses for employees. This pathway includes Preparing to Lead a Meeting Leading a Meeting Resolving Meeting Challenges How it works When meetings are poorly managed or hosted, it can lead to frustration, time-wasting and a lack of direction and purpose. Meetings have the potential…

Customer Service Pathway

The customer service pathway contains a series of interactive and engaging online courses for employees. This pathway includes Customer Service Essentials Customer Service Knowledge an Attitude First Contact Exploring Needs Matching Needs Handling Complaints Angry Customers Satisfying Challenging Customers How it works Eight highly interactive and engaging online training courses for employees introducing learners to…

Coaching Pathway

The coaching pathway contains a series of interactive and engaging online courses for employees. This pathway includes Leader as Coach Coaching Skills Using the GROW Model to Coach 1 Using the GROW Model to Coach 2 How it works Progressively develop all the skills learners need to become effective workplace coaches. Each course – which…

Performance Management Pathway

The performance management pathway contains a series of interactive and engaging online courses. This pathway includes Why Manage Performance Setting Performance Expectations Communicating Performance Expectations Performance Outcomes that Motivate Monitoring Performance Giving and Receiving Feedback Solving Performance Problems Performance Improvement Strategies Preparing for a Formal Interview Evaluating Performance Conducting a Performance Review How it works…

Leadership Pathway

The leadership pathway contains a series of interactive and engaging online courses for employees. This pathway includes Leadership Styles and Qualities Developing Team Trust Goals & Guidelines for High Performance Improving Group Dynamics Growing your Team to High Performance Effective Delegation How it works Being promoted to a leadership role is probably the most exciting…

10 ways to become a public speaking pro

Public speaking

Public speaking can be an absolute nightmare for many people. The thought of standing on a stage, in front of your peers, presenting your work – or worse, covering for someone else – is a fear that keeps people up at night. Sweating and blushing in front of people? No thanks. Some people are born…

Why is Monitoring Performance Important? 

Monitoring performance is important because it can make the difference between success and failure. It is a crucial element in all organisations and businesses. Without monitoring performance you will have no way of knowing how effective your staff, team, department and organisation are. This will result in directionless goals and a confused and aimless working…

What are Influencing Skills? 

What are Influencing Skills?

Influencing skills are the ability to have an affect on someone or something. If you influence someone else, you are changing a person or thing in an indirect but important way. Influence can help you control a situation, encourage collaborative working and produce a positive result. If you are in a supervisory position, gaining influence…

What Are the Benefits of Customer Service? 

Benefits of customer service

The potential benefits of customer service include: increased sales (and a higher likelihood of customers trying out other products/services too), customer loyalty (more likely to be a returning customer and recommend your business to others), enhanced public image (helps build your brand and encourages acceptance if there is a slight lapse in customer service), More…

Why is Creativity Important in the Workplace? 

Why is Creativity Important in the Workplace? 

The words ‘creativity’ and ‘workplace’ don’t always sit comfortably next to one another. The workplace often evokes thoughts of a desk, 9-5, paperwork and dreams of the weekend. Creativity on the other hand is all about freedom – art, play, outdoors…. At first glance, it would seem the workplace is the last place you would…

What are the 5 SMART Goals? 

SMART goals

SMART stands for; specific, measurable, attainable, relevant and time bound. SMART is a mnemonic/acronym. It is used to set objectives such as employee performance/ management or personal development. Setting SMART goals means you can clarify ideas, focus efforts, use time and resources productively, and increase chances of success. Every successful business will be based on…

What are the Most Common Problems in the Workplace? 

problems at work

Problems between colleagues are, unfortunately, common in the workplace. We spend nearly one third of our adult lives at work, and workplace problems can be a source of stress for many people, and potentially, a significant cost to your organisation.  So what are some common workplace problems? Conflict with others Communication problem Gossip Bullying Harassment…

What is a SMART Goal? 

Example of a SMART Goal

SMART stands for; specific, measurable, attainable, relevant and time bound. SMART is a mnemonic/acronym. It is used to set objectives such as employee performance/ management or personal development. An example of a SMART goal is any situation which goes through a process of clarifying ideas, focusing efforts, using time and resources productively, and ultimately increasing…

Examples of Creative Thinking? 

The term, ‘thinking outside the box’ is useful when trying to understand creative thinking. Making a decision or plans can often follow the same paths. Creative thinking encourages you to change this pattern and look at your decisions in a new way. This allows a fresh perspective on ways to solve problems and challenges. Essentially,…

What are the key elements of performance management?

What are the key elements of performance management?

The purpose of performance management is to create a set of processes that focus on employees job roles. And aim to maintain and improve performance. The key elements of performance management are; planning and expectation setting, regular monitoring, development and improvement, rewards and compensation and feedback. The process is strategic and incorporates the organisations objectives…